Privacy Policy
Pleasure Mode Collective ("we," "us") publishes Smooth Operator and operates pleasuremode.xyz. This policy explains what data we collect, why, and what you can do about it.
What we collect
- Email address, when you submit it via the sample form on the homepage or /sample. Stored in Loops.so, our email service provider.
- Usage data. GoatCounter and Vercel Analytics collect aggregate, cookieless metrics – page views, referrers, and approximate country – with no cookies and no cross-site tracking. Nothing to consent to, because no personal profile is built.
- Payment data, when you buy Smooth Operator, payment is processed by Gumroad. We never see or store your full card number. We see your email, billing country, and order amount.
Why we collect it
- To deliver the free sample chapter and any follow-up emails you've consented to receive.
- To understand which pages people read and which CTAs convert, so we can improve the site.
- To process orders, deliver the PDF, and handle refunds.
Retention
- Loops contacts: kept indefinitely or until you ask us to delete you.
- Analytics (GoatCounter, Vercel): aggregate, cookieless counts only – no per-person profiles to retain.
- Gumroad: per Gumroad's policy, typically the lifetime of your account.
Third parties we share with
We don't sell your data. We do share it with the providers that help us run the site:
- GoatCounter, cookieless traffic analytics
- Loops.so, email delivery
- Gumroad, payment processing
- ImprovMX, forwards email sent to
collective@pleasuremode.xyzto our inbox - Vercel, hosts the site and provides cookieless traffic analytics; processes server logs (IP addresses, user-agent strings) for security and operations
Your rights (GDPR Art. 15–22)
If you're in the EU, UK, or Switzerland, you have the right to:
- Access the personal data we hold about you
- Correct anything that's wrong
- Ask us to delete it
- Receive it in a portable format
- Object to specific uses (e.g., marketing emails)
- Withdraw consent at any time, with no effect on prior lawful processing
To exercise any of these, email collective@pleasuremode.xyz. We'll respond within 30 days.
Right to lodge a complaint
If you think we're handling your data wrongly, you can complain to your local data protection authority. In the Czech Republic, that's the Office for Personal Data Protection (ÚOOÚ).
Contact
Questions about your data: collective@pleasuremode.xyz.
Terms of Service
By using pleasuremode.xyz or buying Smooth Operator, you agree to the following.
License to the manual
When you buy Smooth Operator, we grant you a personal, non-transferable license to read it. You can read it on any device you own. You can't resell it, redistribute it, post it on torrent sites, or share the PDF with anyone outside your household.
Educational content, not advice
Smooth Operator is editorial and educational. It is not medical advice, therapy, or a substitute for either. If you have a sexual health concern, talk to a qualified clinician. We make no claims about specific outcomes for specific readers.
Age
The sales pages (home, sample, affiliates, affiliates/swipe, gift, by-her) are for adults 18 and older. The first visit asks you to confirm that. We store the confirmation as a localStorage flag named pm_age18 in your browser. It is not a cookie, it is not sent to our servers, and Field Notes / press / legal / refunds are not gated.
Refunds
Our refund policy is on its own page: Refund Policy. Short version: 14 days unconditional, longer when the book genuinely didn't deliver.
Limitation of liability
We provide the site and the manual on an as-is basis. To the maximum extent permitted by law, Pleasure Mode Collective is not liable for indirect or consequential damages arising from your use of the manual or the site. Direct liability is capped at the amount you paid us, if anything.
Governing law
These terms are governed by the laws of the Czech Republic. Any disputes go to Czech courts. If you're an EU consumer, this doesn't override mandatory consumer protections in your country of residence.
Changes
We may update these terms. Material changes will be flagged on the site. Continued use after a change means you accept the new terms.
Contact
Questions about these terms: collective@pleasuremode.xyz.
Cookie Policy
Cookies are small files a site stores in your browser to remember things about you between visits.
What we use
This site sets no cookies. We measure traffic with GoatCounter and Vercel Analytics, both of which are cookieless: they store nothing in your browser and don't track you across other sites. The age confirmation on sales pages uses localStorage (pm_age18), which stays in your browser and is never sent to us. Because no cookie is set and no profile is built, there's no cookie banner – there's nothing to consent to.
Third-party services you actively use may set their own cookies under their own policies – for example Gumroad, if you open checkout. That happens on their infrastructure, not ours.
How to control cookies
Since we set no cookies, there's nothing to manage here. Your browser's own controls still let you block or delete cookies from any site, including this one.
Contact
Questions about cookies: collective@pleasuremode.xyz.
Last updated: 2026-09-06 · PLEASURE MODE COLLECTIVE